Where do the boats Embark/Disembark?
Both boats are moored at Pepperell Cove in Kittery Point, Maine. Passengers can embark at the Frisbee Town Wharf or arrange to be pick-up at the Marina at Harbor Place off of Bow Street, near the Memorial Bridge in Portsmouth. Another pick-up option is the Wentworth Marina in New Castle (for Utopia only.)
Please arrive 15 minutes before your scheduled departure time.
Are the boats Handicapped-Accessible?
We do our best to assist handicapped passengers on board the UTOPIA. Please call ahead to discuss the limitations so our crew will be ready to provide extra assistance, if necessary.
Do I have to make a reservation?
Reservations are recommended. If you spontaneously want to charter either boat, we will try to accommodate you if possible. Call Captain Jack at (207) 337-0446 to make your reservation.
Are there FOOD AND BEVERAGES on the boats?
Bring your own food and drinks (including alcoholic) to enjoy on board. Coolers are permitted. Please use paper or plastic dishes and glassware. If you plan on dining on board, let’s talk to make sure you have what you need! We often work with Terra Cotta Catering in Kittery which has wonderful meals and appetizers packed for the excursion.
Can we bring alcohol on board?
Yes, alcohol is allowed on board. Coolers are also permitted. Please use paper or plastic glassware.
What Should I wear?
Please bring warm clothes, windbreakers, and wear comfortable, rubber-soled shoes that provide good footing on wet and slippery surfaces. Sunscreen, hats, and sunglasses are also recommended. Remember, conditions on the water are different than those on shore!
What is your policy on gratuity for the Crew members?
Tipping is welcomed but not required. If the Captain or Crew created a positive experience, it is customary to offer a tip as a show of appreciation for the service provided.
Can I smoke on board?
Smoking is not permitted on the vessels at any time.
Do you have life jackets for children?
Children 12 years old and under are required to wear life jackets while on the vessel. Children 13 years old and older on passenger boats with safety rails are not required to wear life jackets but they are recommended. We will have life jackets for children on board. Please bring a fitted life jacket for a toddler or baby. Guests are advised that weather and seas conditions are often unpredictable and can change suddenly. For your safety, all guests agree to follow directions of captain and crew at all times.
Can I bring my dog?
Pets, other than service animals, are not allowed on the vessels without prior arrangement.
What if there is bad weather on my reservation day?
Should the Captain decide that the weather does not permit an excursion, we will notify you immediately and you can reschedule or receive a full refund. Guests are advised that weather and seas conditions are often unpredictable and can change suddenly. For your safety, all guests agree to follow directions of captain and crew at all times.
WHAT IS YOUR CANCELLATION POLICY?
You may receive a full refund if you give at least 48 hours notice in writing to Jack@seacoastmaritimecharters.com. If you can cancel with 24 hours written notice, you will receive a 50% refund. There are no refunds for less than a day’s cancellation notice.